Technical

Yes! Our Herschel Experts can answer any product questions as well as place your order over the phone.

Please note: Our phones may be turned off during busier periods.

We accept VISA, Mastercard, American Express, PayPal and Afterpay for all phone orders. All payment details are kept strictly confidential and off-recording in accordance with our Privacy Policy. All phone order purchases are subject to the same returns policy as online purchases. 

We value your honest feedback, whether it's good or bad. It helps us to improve our products and service. Submit your feedback here and our Herschel Experts will follow it up! We look forward to hearing from you. 

• Click here to follow Herschel on Instagram
• Click here to follow Herschel on Twitter
• Click here to follow Herschel on Facebook

We use cookies so that you get the best customer experience when browsing our site. 

The cookies and other identification technologies on our site have a number of purposes, including:

• Determining the popularity of content
• Delivering and measuring the effectiveness of advertising campaigns
• Analyzing site traffic and trends
• Generally understanding the online behaviors and interests of people who interact with our services 

These technologies may involve placing and using data in your browser or system’s local storage. Cookies obtained by us are kept for a maximum of 30 days before being deleted. 

No data obtained from our use of cookies or other similar technologies is shared or given to third parties.

You have the right to choose whether or not to accept or enable our use of cookies and other identification technologies.

Want more info? Check out our Privacy Policy.

Please view our Terms & Conditions here.