Delivery & Order Options
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What are your delivery options?
Our delivery service is free on orders over $150, and charged at $14.99 on orders under $150.
Our Team aim to pack your order within 1 business day.
Once packed, orders are sent from our Australian warehouse, and delivered within 10 business days.Tracking details are emailed to you with a tracking link for NZ Post, which will handle your parcel once it arrives in New Zealand. To track your parcel throughout its entire journey, including the international leg, visit the Omni Parcel website and input your tracking number there, this should look like "ACG0123456".
CUSTOMS AND DUTIES
Orders shipped to New Zealand may be subject to review by the NZ Customs Service, which could cause minor delays in delivery.For orders valued over $1000 NZD, additional duties, customs charges, and fees may apply, which will be billed by the NZ Customs Service when the shipment arrives at the destination port.
DO I NEED TO BE HOME FOR MY DELIVERY?
No, you do not need to be home to accept delivery as all orders are placed with Authority to Leave (ATL) selected by default.When ATL is given, the courier will not require a signature for delivery, and will leave the parcel in a safe place. You agree that the parcel is deemed delivered when left at your address.If you no not wish for your parcel to be left in a safe place, it is necessary to unselect the ATL checkbox at checkout.Please note, the indicated timeframes are approximate, and may vary during periods of high demand, or due to external factors beyond our control.READ MORE -
Where do you deliver?
We deliver to most New Zealand addresses and PO boxes.
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